Our guests expect high quality from Chipotle, and when they come into our restaurants and our restaurants are really clean, our food looks great, and it’s got a great atmosphere – a lot of goes back to the daily tasks we have in Crunchtime Ops Execution.

Crunchtime Ops Execution has totally changed how we run our business. We’ve gotten many of our different departments involved in it too, so this has become a central platform for operating our stores.

With Crunchtime Ops Execution, we’re able to do our jobs better, so our stores look better, and our food tastes better. We’re seeing scores across the board going up. Because of this, our customers are having better and more consistent experiences at our stores.

The customer experience has drastically improved since implementing Crunchtime Ops Execution in each of the restaurants, from product quality to the hospitality that the team members offer our customers.